Legal

    Acceptable
    Use Policy

    Last updated: September 12, 2026

    Rain of Eden Enterprises LLC

    Effective Date: September 12, 2026  |  Version: 1.0

    1. SCOPE

    This Acceptable Use Policy (this “Policy”) applies to all use of the Rain of Eden Enterprises LLC website at rainofeden.com, and to any software portal, application, dashboard, automation, or other service provided by Rain of Eden Enterprises LLC (“Rain of Eden,” “we,” “us”) (together, the “Services”). It applies to website visitors, clients, and every individual accessing the Services under a client’s account (“Authorized Users”). Clients are responsible for the acts and omissions of their Authorized Users as if they were their own.

    This Policy is incorporated into our Website Terms and Conditions and into any Master Services Agreement between Rain of Eden and a client. Where a Master Services Agreement exists, it controls in the event of conflict, except that this Policy applies in all cases.

    2. GENERAL PROHIBITIONS

    You shall not use the Services to:

    1. 2.1 Unlawful activity. Violate any applicable law, regulation, or third-party right, or facilitate any unlawful activity.
    2. 2.2 Harmful content. Upload, transmit, store, or publish content that is unlawful, infringing, defamatory, harassing, threatening, obscene, or otherwise objectionable, or that contains malware, viruses, or other harmful code.
    3. 2.3 Misrepresentation. Impersonate any person or entity, misrepresent your identity, age, location, or affiliation, or use false or misleading sender information, headers, or origin data.
    4. 2.4 Unauthorized access. Attempt to gain unauthorized access to any account, system, network, or data; probe, scan, or test the vulnerability of any system; or circumvent authentication, usage limits, or security measures.
    5. 2.5 Interference. Interfere with, disrupt, overload, or impair the Services, any Third-Party Platform on which they operate, or any other user’s use of them.
    6. 2.6 Extraction. Scrape, harvest, crawl, or bulk-collect content, data, or contact information except through export tools we make available; or reverse engineer, decompile, replicate, or attempt to reconstruct our software configurations, workflows, webhooks, or automation logic.
    7. 2.7 Competitive use. Use the Services to build, or to assist any third party in building, a competing product or service, or to benchmark the Services for publication.
    8. 2.8 Credential sharing. Resell, sublicense, share, or transfer access credentials, or permit any unauthorized person to use the Services.

    3. COMMUNICATIONS AND MESSAGING

    Clients and Authorized Users are solely responsible for all communications sent through the Services — including SMS, MMS, email, and voice — including their content, recipients, timing, frequency, and the existence and validity of recipient consent. You shall not:

    1. 3.1 Send any communication in violation of applicable law, including the Telephone Consumer Protection Act, the Florida Telephone Solicitation Act (Section 501.059, Florida Statutes), or the CAN-SPAM Act.
    2. 3.2 Send marketing or promotional messages without the consent required by applicable law, or fail to honor an opt-out request promptly.
    3. 3.3 Use purchased, rented, appended, or harvested contact lists.
    4. 3.4 Violate the messaging policies of any carrier, aggregator, or platform, including A2P 10DLC registration requirements and CTIA content guidelines.
    5. 3.5 Engage in any activity that causes or is reasonably likely to cause carrier penalties, platform enforcement action, deliverability degradation, or domain or IP blacklisting affecting Rain of Eden or its other clients.

    Rain of Eden may throttle, pause, or suspend messaging features immediately upon elevated complaint rates, carrier flags, or platform enforcement activity, without liability.

    4. THIRD-PARTY PLATFORM TERMS

    Portions of the Services are delivered using third-party platforms, which may be presented under the Rain of Eden brand. Your use of the Services is subject to the terms of service, acceptable-use policies, and messaging and carrier policies of those platforms, as updated by their providers from time to time. Violation of any such terms is a violation of this Policy.

    5. ACCOUNT SECURITY

    You are responsible for maintaining the confidentiality of all credentials issued to you, for provisioning and promptly deprovisioning Authorized User accounts, and for setting appropriate permission levels. All activity occurring under your credentials is attributed to you. Notify us promptly of any compromise or suspected unauthorized access.

    6. ENFORCEMENT

    1. 6.1 Suspension and Termination. Rain of Eden may suspend or terminate access to any part of the Services, immediately and without prior notice or liability, if we reasonably believe this Policy has been violated, if the Services are being used unlawfully, or if continued use creates legal, security, or deliverability risk.
    2. 6.2 Investigation and Reporting. We may investigate suspected violations and may report suspected unlawful activity to law enforcement or regulatory authorities and cooperate with any resulting investigation.
    3. 6.3 No Waiver of Other Remedies. Action or inaction under this Policy does not waive any other right or remedy available to us, including under a Master Services Agreement.

    7. CHANGES

    We may revise this Policy at any time by posting an updated version with a new Effective Date. Continued use of the Services after a revision constitutes acceptance.

    8. REPORTING AND CONTACT

    To report a suspected violation of this Policy, contact us at admin@rainofeden.com.

    Rain of Eden Enterprises LLC — 3508 South Waverly Place — admin@rainofeden.com